Accessibility Statement

Last Updated: October 2, 2025

1. Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Rentlab is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Our Accessibility Goals

We are actively working towards full WCAG 2.1 Level AA conformance. This is an ongoing process, and we prioritize accessibility improvements in our development roadmap.

2. Accessibility Features

Current Accessible Features

• Keyboard Navigation: All interactive elements are accessible via keyboard
• Focus Indicators: Clear visual indicators for keyboard focus
• Semantic HTML: Proper heading hierarchy and semantic markup throughout
• ARIA Labels: Screen reader support with appropriate ARIA labels and descriptions
• Color Contrast: Text meets WCAG AA contrast requirements (4.5:1 for normal text, 3:1 for large text)
• Responsive Design: Content adapts to different screen sizes and zoom levels up to 200%
• Alternative Text: Images and icons include descriptive alt text
• Form Labels: All form inputs have associated labels
• Error Identification: Clear error messages with suggestions for correction
• Skip Links: Skip navigation links for screen reader users

Supported Technologies

Rentlab is designed to be compatible with:

• Screen readers (NVDA, JAWS, VoiceOver, TalkBack)
• Keyboard-only navigation
• Voice recognition software
• Screen magnification software
• Browser zoom up to 200%

3. Known Limitations

Despite our efforts, some accessibility issues may exist. We are aware of the following limitations and are working to address them:

Areas for Improvement

• Complex Data Tables: Some financial reports and tables may not be fully optimized for screen readers
• Dynamic Content: Some dynamically loaded content may not always announce updates to screen readers
• PDF Reports: Generated PDF reports may not be fully accessible; we recommend using the web view when possible
• Charts and Graphs: Visual data representations include text alternatives, but we're working on enhancing data table alternatives

Remediation Timeline

We prioritize accessibility issues based on impact and frequency of use. High-impact issues are typically addressed within 30-60 days of identification. We conduct quarterly accessibility audits to identify and resolve issues proactively.

4. Testing & Evaluation

Our Testing Process

We evaluate accessibility through:

• Automated accessibility testing tools integrated into our development workflow
• Manual keyboard navigation testing for all new features
• Screen reader testing (VoiceOver, NVDA) for critical user flows
• Color contrast validation tools
• Responsive design testing at various zoom levels

Third-Party Components

Rentlab uses modern, accessible UI component libraries (Radix UI, shadcn/ui) that prioritize accessibility. We carefully evaluate third-party components for accessibility compliance before integration.

5. Feedback & Assistance

Report Accessibility Issues

We welcome your feedback on the accessibility of Rentlab. If you encounter an accessibility barrier, please let us know:

• Email: help@rentlab.app
• Subject Line: "Accessibility Issue - [Brief Description]"

Please include:

• Description of the accessibility issue
• The page or feature affected (URL if possible)
• Assistive technology being used (if applicable)
• Browser and operating system

Response Timeframe

We aim to respond to accessibility feedback within 2 business days. For critical accessibility issues that prevent you from using core features, we will prioritize a rapid response and workaround if available.

Alternative Access

If you encounter an accessibility barrier that prevents you from accessing content or features, please contact us at help@rentlab.app. We will work with you to provide the information or functionality in an alternative accessible format.

6. Compatibility

Supported Browsers

Rentlab is designed to work with recent versions of the following browsers:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

Mobile Accessibility

Our mobile-responsive design supports accessibility features on iOS and Android devices, including:

• VoiceOver (iOS)
• TalkBack (Android)
• Touch target sizes meeting minimum size requirements (44x44 CSS pixels)
• Pinch-to-zoom support

7. Legal Framework

Applicable Standards

Rentlab strives to comply with accessibility standards and regulations, including:

• WCAG 2.1 Level AA: Web Content Accessibility Guidelines
• Section 508: U.S. federal accessibility standards (for government contracts)
• ADA Title III: Americans with Disabilities Act (U.S.)
• EN 301 549: European accessibility standard
• EU Accessibility Act: European Union accessibility requirements (effective June 2025)

8. Continuous Improvement

Accessibility is an ongoing commitment. Our approach includes:

• Regular accessibility audits and testing
• Staying current with WCAG guidelines and best practices
• Incorporating accessibility into our design and development processes from the start
• Training our team on accessibility principles and techniques
• Listening to user feedback and prioritizing accessibility improvements

9. Third-Party Content

Some content and services on Rentlab are provided by third parties:

• Stripe: Payment processing (Stripe maintains their own accessibility standards)
• Google OAuth: Authentication (Google's accessibility compliance applies)

While we select third-party providers with accessibility in mind, we cannot guarantee the accessibility of external services. If you encounter issues with third-party content, please contact us and we will work to find an alternative solution.

10. Contact Information

For accessibility questions, concerns, or feedback:

• Accessibility Email: help@rentlab.app
• General Support: help@rentlab.app
• Privacy Requests: Privacy Request Form

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This accessibility statement was last reviewed and updated on October 2, 2025. We review this statement regularly to ensure it reflects our current accessibility efforts and compliance status.